You will receive an email notification when your results are ready. You can log in and view the results on your Quest Results page.

Note: If you are waiting for lab results in CA or PA your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.

An acknowledgement page will appear after you complete your checkout. Once your purchase is processed, you will get a purchase confirmation email from Quest sent to the email address you used to register your account. You will also see it listed on your Orders page in your Account.

No. The tests available for purchase on this website are only for individuals who want to pay directly for testing and do not want to seek reimbursement from their insurance carrier or the government. You understand that Services purchased under or through Quest are solely your financial responsibility.

Note: COVID-19 testing may be available with no out-of-pocket costs for eligible insured individuals when billed to a health plan, including Medicare and Medicaid. View $0 out-of-pocket testing options or reach out to your healthcare provider.

You can schedule an appointment in our appointment scheduler.

Already have an appointment? View, change or cancel here.

As soon as they are available, we'll email you to log in and view the results on your Quest Results page. You can also check the status of your results on the same page. If you are waiting for lab results in CA or PA, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.

Note: If you have a result that requires prompt attention, PWNHealth will make 3 attempts to contact you by phone.

In Person Tests
You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. In some states, applicable taxes are nonrefundable as well. Your refund will be processed within 7-14 business days. You will receive an email confirming your refund is being processed.

Home Collection Kits
Home collection kits that can be used and resulted at home cannot be canceled and are nonrefundable.

To cancel your purchase with a Quest Customer Support representative
Contact Customer Support

Important! If you have made an appointment to come in for testing, please visit the Appointment Scheduler page and cancel your appointment.