Frequently Asked Questions - FAQ | Quest®

Get 10% off*
your first purchase

Thank you!

×

Looking for health insights?
Sign up to receive your discount.

We're excited to share the latest updates from Quest with you. As a thank you, use your special code at checkout to receive 10% off. Exclusions apply.

Please enter a valid email address.

Please select a state.

Copy Code

No thanks — I’m not interested

By submitting your email address, you agree to receive marketing emails from Quest and accept the Quest Consumer Terms and Conditions. Exclusions apply. Offer valid on first purchase on questhealth.com only and cannot be applied to previous purchases or combined with any other offer. Limit one promo code per purchase. Offer is not valid in Alaska, Arizona, Hawaii, Nevada, Pennsylvania, or Washington. Terms of the offer are subject to change.

Skip to main content Skip to footer content

Check in on your hormone health and save up to 20% on select tests. Terms apply. Check in on your hormone health and save up to 20% on select tests. Terms apply.

Shop Tests
Annual Wellness & Basics

Allergies & Environmental Exposures

Anemia, Blood, & Bone Health

Anxiety, Depression, & Brain Health

Autoimmune Issues

Cancer & Other Screenings

Diabetes & Pancreatic Health

Drug & Alcohol Screening

Fitness & Performance

Heart Health & Cholesterol

Hormone & Thyroid Health

Liver & Kidney Health

Pregnancy & Fertility

STDs & Sexual Health

TB & Respiratory Infections

Vaccination & Immunity

Vitamins, Nutrition, & Digestion

Other Services

View Less View More

Shop All

Shop Popular Tests
Jump to:

Men's Health

Women's Health

Annual & Routine Testing

STDs & STIs

Hormone Tests

TB & Infectious Diseases
Help Me Choose
Shop By Condition Find tests related to a condition.

Anemia, Blood, & Bone Conditions

Autoimmune Disorders

Cancer

Cholesterol & Heart Conditions

Diabetes & Metabolic Conditions

Infectious Diseases

Kidney & Liver Conditions

Menopause & Hormonal Conditions

STDs & Reproductive Conditions

TB, Covid, & Respiratory Conditions

Thyroid Disorders

Vitamin & Nutritional Deficiencies

Weight Management

Shop By Concern Find tests based on a health concern.

Allergies & Environmental Exposures

Cancer & Other Screenings

Diabetes & Blood Sugar Issues

Digestive System Issues & Deficiencies

Fatigue & Low Energy

General Preventative Health

Heart & Cardiovascular Risk

Hormonal Imbalances

Infectious Disease Symptoms

Inflammation & Immune Disregulation

Liver & Kidney Health

STDs & Sexual Health Concerns

Thyroid Dysfunction

Unexplained Weight Changes

Shop New Tests
Jump to:

Men's Health

Women's Health

Annual & Routine Testing

STDs & STIs

Hormone Tests

TB & Infectious Diseases

Shop All
Discover
About Us

Customer Support

FAQs

Find a Location

Schedule Appointment

Featured Articles

Gift Cards

How Testing Works

Routine Testing

Partner with Us

Become an Affiliate

Heroes Save Every Day

Student & Graduate Discounts

Media Center

Understanding Health Coaching

How Testing Works

Routine Lab Work
Jump to:

Men's Health

Women's Health

Annual & Routine Testing

STDs & STIs

Hormone Tests

TB & Infectious Diseases

Shop All

Register Test/Kit
View Results

Jump to:

Men's Health
Women's Health
Annual & Routine Testing
STDs & STIs
Hormone Tests
TB & Infectious Diseases

Locations Register
Test Schedule
Appointment View
Results

search term

0

Frequently Asked Questions

Find answers to the most commonly asked questions right here.

Popular FAQs

Orders

Results

Appointments

Purchasing a Test

View now

Payment

View now

Getting Lab Test Results

View now

Preparing for In-Person Tests

View now

Account

View now

Order History, Expiration, Cancellation, & Refunds

View now

Home Collection Kit

View now

Quest Mobile® In-Home Collection

View now

Health Coaching from Pack Health®

View now

Student Discounts

Learn more

Military, Nurses, Medical, Teacher, First Responder Discounts

Learn more

About Us

Learn more

Chat with us

Chat with Quest by typing your question in the green chat icon at the bottom right corner of your screen.

Chat agent or customer service

Shop

All Tests
General Health
Women’s Health
Men’s Health
Sexual Health
Hormones
Gift Cards

Support

FAQs
Customer Support
Consent Management Center
Register Test/Activate Kit
Find Your Order
Schedule Appointment
Get Results
Promotions & Offers
Student & Graduate Discounts
Heroes Save Every Day
Klarna & Affirm

About Quest

About Us
Quest Diagnostics
How It Works
Partner with Us
Become an Affiliate
Media Center

Privacy notice Quest Consumer Terms and Conditions Language assistance/Non-discrimination Accessibility policy Your Privacy Choices FAQs Consumer Health Data Privacy Notice

Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics Incorporated and certain affiliates are CLIA certified laboratories that provide HIPAA covered services. Other affiliates operated under the Quest® brand, such as Quest Consumer Inc., do not provide HIPAA covered services.

Quest®, Quest Diagnostics®, any associated logos, and all associated Quest Diagnostics registered or unregistered trademarks are the property of Quest Diagnostics and are used with permission. All third-party marks—® and ™—are the property of their respective owners.

Image content features models and is intended for illustrative purposes only.

© 2025 Quest Consumer Inc. All rights reserved.

Quest Consumer Inc., 500 Plaza Drive, Secaucus, New Jersey 07094

Remove Product?

Are you sure you want to remove the following product from the cart?

Activate

Schedule appointment

Shop Tests

Annual Wellness & Basics Allergies & Environmental Exposures Anemia, Blood, & Bone Health Anxiety, Depression, & Brain Health Autoimmune Issues Cancer & Other Screenings Diabetes & Pancreatic Health Drug & Alcohol Screening Fitness & Performance Heart Health & Cholesterol Hormone & Thyroid Health Liver & Kidney Health Pregnancy & Fertility STDs & Sexual Health TB & Respiratory Infections Vaccination & Immunity Vitamins, Nutrition, & Digestion Other Services

Help Me Choose

Shop By Condition Shop By Concern

Top Nav Jump Mobile

Men's Health Women's Health Annual & Routine Testing STDs & STIs Hormone Tests TB & Infectious Diseases

Top Nav Jump Shop Tests

Men's Health Women's Health Annual & Routine Testing STDs & STIs Hormone Tests TB & Infectious Diseases

Top Nav Jump Help Me Choose

Men's Health Women's Health Annual & Routine Testing STDs & STIs Hormone Tests TB & Infectious Diseases

Top Nav Jump Discover

Men's Health Women's Health Annual & Routine Testing STDs & STIs Hormone Tests TB & Infectious Diseases

Shop All

Shop Tests Help Me Choose Top Nav Jump Mobile Top Nav Jump Shop Tests Top Nav Jump Help Me Choose Top Nav Jump Discover Shop All Account

Gift Cards View Results Register Test

Verify that it's you

We sent a verification code to

Please enter the verification code here

Haven't received a code or need a new code? Resend a new code

It may take a minute to receive your code. Be sure to check your email filter or spam folders.

All rights reserved. Copyright 2023

Address Verification

Quest does not currently support P.O. Box addresses, please update to a valid address.