Can I combine or use multiple eGift cards on a single purchase?
No, only one eGift card can be used during a purchase and eGift cards cannot be combined
In order to protect you from unauthorized transactions, we require your credit card's Security Code. MasterCard, VISA, and Discover: The Security Code is the 3-digit number printed on the signature panel on the back of your card. It immediately follows the account number. American Express: The card Security Code (also referred to as the CID number) is printed above the imprinted card number on the front of the card (on either the left or right).
Please note, there are a small percentage of "plastic-less" card accounts for American Express - Corporate and Purchasing Card accounts. If you have one of these accounts with no AMEX card, please enter 5555 as your card security code.
There is no expiration date on your eGift Card. We recommend that you redeem it soon after you receive it, so you don't forget.
All personal and financial information is transmitted using the https protocol over a Secure Sockets Layer (SSL), utilizing state of the art technology for consumer protection. Behind the scenes, your web browser is sending all personal and financial information over SSL. The Gift Card purchase process is fully PCI compliant. If you have any questions or concerns, please contact Customer Support.
Your eGift Card has cash value and should be safeguarded as such. If you lose your Gift Card, contact Customer Support immediately. If your Gift Card has not been redeemed or has some remaining value, we can cancel the original and issue you a new eGift Card for that value. The card number and proof of purchase are required to facilitate a replacement.
Visa, MasterCard, American Express, Discover.
Simply personalize the eGift Card for your recipient, have it sent to yourself and then print it. Go to the "For Me" tab underneath "Who is the gift card for”. Your eGift card will be sent to the email address entered on the Payment Page. Enter your recipient's name and your personal message on the eGift Card messages page and complete the transaction normally. You will receive an eGift Card alert via email. Follow the instructions in this message to retrieve your eGift Card and then choose "Click to print this page." The resulting printout may be presented as a gift to the recipient.
Not at this time.
We adhere to all industry best practices to ensure successful delivery of the eGift Card via email. Still, there is a chance that the email will be treated as spam or the recipient didn't notice it in their email inbox. You will receive an email message confirming delivery of the Gift Card alert email, and a message notifying you that the eGift Card has been viewed. If the eGift Card goes unviewed for 15 days after delivery, you will receive a message with options for resolving the issue.
You will receive an email message confirming delivery, and a message notifying you that the eGift Card has been viewed. If the eGift Card goes un-viewed for 15 days after delivery, you will receive a message with options for resolving the issue. You may also contact Customer Support with the order number from the email you received confirming your purchase, and we can tell you if the recipient has viewed their eGift Card.
Our state of the art technology inhibits fraud, but you must safeguard your eGift Card for your own protection. If someone makes a copy of your Gift Card and redeems it for the full amount, your copy will have no value. No matter how many copies are made, the value of the eGift Card is tied to the Gift Card number. When that number is used, the value of the purchase is deducted from the eGift Card. If you suspect that someone has copied or stolen your eGift Card, contact Customer Support immediately. Any value that has not been used can be reissued to you in a new Gift Card.
CashStar is a Blackhawk Network business specializing in Digital Gifting that allows consumers and businesses to securely order and send Gift Cards over the internet. CashStar's focus is on developing a secure payment technology platform and service dedicated to bridging the digital and physical divide. CashStar is fully PCI compliant.
Quest eGift Cards, powered by CashStar.
Card is issued by Pathward®, N.A., Member FDIC.
No. You will only be charged the face value of the eGift Card, and we will not impose shipping or any other fees at any time.
Not at this time.
Your credit card is charged at the time of purchase. This purchase will appear on your credit/debit card statement as CS *QUEST GC.
Quest Gift Cards are redeemable in US only at questhealth.com (not valid at AZ locations).
An eGift Card is an electronic Gift Card that is sent via email. On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing the eGift Card you created (the design you selected, with your recipient's name and your personalized message), its value and card number. This page also gives simple instructions for redeeming the eGift Card, including printing instructions. Sometimes, special offers and promotions are listed on the page.
No and no. Most standard office and household printers are equipped to print eGift Cards, and you do not need to print in color. Some printers produce great results, and older printers sometimes don't print certain images well, but the most important thing is that the card number and PIN are clear. If it is not, you may need to install a new ink cartridge.
In the event a refund is needed and you paid with an eGift card, we will refund your eGift card first by issuing a new one and then, if needed, funds will be returned to the credit card.
Your eGift Card will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most eGift Cards are sent within an hour of the purchase transaction. For future delivery, eGift Cards are sent on the morning of the scheduled delivery date. Please see the "eGift Cards" section below for more about eGift Cards.
If your eGift Card has not been delivered, you can cancel your purchase by contacting Customer Support. Cancellation is subject to limitations.
Yes. To do so, go to the "For Me" tab underneath "Who is the gift card for”. Your eGift card will be sent to the email address entered on the Payment Page. When you receive your eGift Card alert via email, follow the instructions in this message to retrieve and redeem your eGift Card.
Yes. If you send separate eGift Cards to Aunt Mary and Uncle Jim at their shared email address, they will receive two messages with the subject "[Sender] sent you an eGift Card from Quest" with your name in place of [Sender]. Within the text of the emails, each message will be addressed to the respective recipient, using the name you entered in the purchase process, for example: "Mary Smith, John Jones sent you a $XX eGift Card from Quest."