What if I am interested in speaking with a healthcare provider?

You will receive a secure link via email when your results are ready for review. To view results, click on the link and complete the one time verification step.

You can contact Customer Service for assistance 844-738-3787.

Hours of Operation: Monday-Friday 8AM-4PM CST.

Test results timing varies by test and results are available when all testing in the order is complete. Please refer to the section "After the test" on the test detail page for more information. Quest will send an email notification as soon as all results are available for review. If you are waiting for lab results in California or Pennsylvania, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.

Note: If you have a result that requires prompt attention, PWNHealth will make 3 attempts to contact you by phone.

You will be the only one with access to your lab test results, with the exception of Quest Diagnostics and PWNHealth (including clinician and related services performed for you in connection with your purchased testing) and as otherwise noted below. Your results will not be shared with your primary doctor or other providers unless you decide to share your results directly. However, Quest Diagnostics and PWN will disclose your test results if required by law, such as to public health authorities, or as authorized by you.

For additional information, please see the PWN privacy policy and the Quest privacy policy.

If you have successfully gone through the one time passcode verification and results are not viewable, please call customer service at: 844-738-3787. Hours of Operation: Monday-Friday 8AM-4PM CST.