Quest Mobile™ In-Home Sample Collection
Get lab work on your terms, and your turf. An in-home visit with a Quest Mobile™ phlebotomist makes sample collection for your purchased lab tests more convenient. Read more
Quest helps you to better understand your health with a variety of lab tests. And now, Quest offers a more convenient option to complete your lab work with in-home sample collection through Quest Mobile™. In-home sample collection leverages an extensive network of friendly, trained Quest Mobile™ phlebotomists that provide this seamless add-on service to your Quest Diagnostics lab work.
Get lab work on your terms, and your turf.
Choose added comfort and flexibility with your lab work by opting for in-home sample collection with a Quest Mobile phlebotomist.
Quest currently offers in-home sample collection in select areas through Quest Mobile™, a Quest Diagnostics company. Click the link at the top of the page to see if your zip code is eligible. If you live in certain zip codes and the sample collection for your test can be done at home, you are eligible to book in-home sample collection.
Once your In-home Sample Collection purchase is processed, you will get a purchase confirmation email from Quest. It will be sent to the email address you used to register your account. You will also receive an email and text message from Quest Mobile™ with a link to schedule your in-home sample collection with a Quest Mobile™ phlebotomist.
Quest Mobile™'s phlebotomists undergo regular proficiency testing and follow rigorous safety protocols. Quest Mobile™ employees are up-to-date on their credentials and have passed a multi-step safety screening & background check. Quest Mobile™ phlebotomists have backgrounds such as RNs, LPNs, Medical Assistants, Medical Technicians and Lab Technicians.
Rescheduling
You may reschedule your sample collection up to 24 hours in advance of your scheduled appointment. Appointment changes made less than 24-hours of the scheduled in-home sample collection may result in cancellation, and you will be charged the full collection fee.
Cancellation
You may cancel your in-home sample collection up to 24 hours in advance of your scheduled appointment. There is a non-refundable cancellation fee of $10, which includes Quest Mobile™ administrative fees. In some states, applicable taxes are non-refundable as well.
Cancellations made less than 24 hours in advance of your scheduled in-home sample collection appointment are non-refundable and you will be charged the full collection fee of $55.
If you do not complete your in-home sample collection within 60 days of your purchase, your purchase will expire and you will be charged the full collection fee of $55.
To make any changes to your appointment, please call Quest Mobile at 1.855.392.6361, between 7:00 a.m. – 5:00 p.m. PST Monday – Friday.
The Quest Mobile™ customer service group is ready to assist you. For further information please call 1.855.392.6361, between 7:00 a.m. – 5:00 p.m. PST Monday – Friday.