What is your expiration policy?

In person tests
If you do not have your sample collected at a Quest Diagnostics Patient Service Center within 60 days of your purchase, your purchase will expire. You will be automatically refunded your total purchase amount minus the nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. In some states, applicable taxes are nonrefundable as well. For some testing programs, you will not be charged the nonrefundable cancellation fee; please review the details of your pro- gram for additional information.

For more information, please review our Cancellation Policy.

Home collection kits
Home collection kits that can be used and resulted at home cannot be canceled and are nonrefundable. Please review all the documentation that came with your home collection kit.

 

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